COVID-19 information

COVID-19 (Novel Coronavirus) 

Messages from the Mayor

COVID-19 Message from Mayor Milne - July 1, 2020

COVID-19 Message from Mayor Milne - June 26, 2020

COVID-19 Message from Mayor Milne - June 19, 2020

COVID-19 Message from Mayor Milne - June 12, 2020

COVID-19 Message from Mayor Milne - June 8, 2020

COVID-19 Message from Mayor Milne - June 1, 2020

COVID-19 Message from Mayor Milne - May 26, 2020 

COVID-19 Message from Mayor Milne - May 17, 2020

COVID-19 Message from Mayor Milne - May 8, 2020

COVID-19 Message from Mayor Milne - May 1, 2020

COVID-19 Message from Mayor Milne - April 23, 2020

COVID-19 Message from Mayor Milne - April 17, 2020

COVID-19 Message from Mayor Milne - April 14, 2020

COVID-19 Message from Mayor Milne - April 9, 2020

COVID-19 Message from Mayor Milne - April 6, 2020

COVID-19 Message from Mayor Milne - March 25, 2020

Weekly COVID-19 Update

COVID-19 update - June 29, 2020

COVID-19 update - June 11, 2020

COVID-19 update - June 1, 2020

COVID-19 update - May 26, 2020

COVID-19 update - May 20, 2020

COVID-19 update - May 11, 2020

COVID-19 update - May 4, 2020 

New Tec Connects Program

The Town of New Tecumseth continues to be here for our residents, and we are adapting to the changing times and needs of our community as a direct result of the COVID-19 global pandemic.

As such, we launched our New Tec Connects Program to support the evolving needs of our residents and our community as we work through this difficult time.  The New Tec Connects Program includes virtual fitness and activities, partnerships for grocery delivery and food drives.  

As we continue to work together through this challenging time, we will continue to do all that we can through our organization as well as out New Tec Connects Program to help our residents through this unprecedented time. 

Food Drive: Thank you to everyone who donated non-perishable food and/or monetary donations during the May 16 food drives held throughout our community by New Tecumseth Fire Rescue. In total, 1,365 lbs of food & $4,022.75 was collected for our food banks.  All donations collected will be distributed to the two foodbanks in New Tecumseth serving those in need within the community.

Stay connected on social media for the latest updates

Follow us on Facebook: Town of New Tecumseth on Facebook 

Follow us on Twitter: @NewTecumseth on Twitter 

Subscribe to us on YouTube: Town of New Tecumseth on YouTube 

 Town news releases

News release: June 11, 2020 - Town responds to Province's stage 2 reopening plan

News release: May 15, 2020 - Changes to Town impacted services due to COVID-19

News release: April 30, 2020 - Town makes changes to impacted services due to COVID-19

News release: April 6, 2020 - Town launches New Tec Connects Program

News release: March 24, 2020 - COVID-19 impacts on Town services - update March 24

News release: March 17, 2020 - Town to close public access to Admin Centre & JOC 

News release: March 15, 2020 - COVID-19 Impacts on Town of New Tecumseth services

News release: March 14, 2020 - Town closing recreation and culture facilities and libraries due to COVID-19 effective March 16, 2020

News release: March 13, 2020 - Town makes changes to programs and camps as COVID-19 precaution

 Impact on Town services

Following the guidance and directives from the Province and local health officials, the Town is further extending facility closures to the public of all Town of New Tecumseth, Administration Centre (including the Building Department) and the Joint Operations Centre until at least July 6, 2020.While the tremendous progress we have made to contain the spread of COVID-19 in New Tecumseth is encouraging, it is still not business as usual. Everyone is encouraged to be responsible and continue to follow public health advice, including physical distancing of at least 2.0 metres (6 feet), frequent hand washing and staying home when ill. 

Province’s Stage 2 of the Framework for Reopening: Following the Province’s announcement of Stage 2 of its re-opening framework, we are now looking to ramp up our staffing levels to be able to now provide some additional services for the summer months. We are working towards the following:

·       Splash pads: All splash pads are now open - Beeton, Tottenham, Riverdale Park & Treetops (Alliston).

·       Parks staff will begin preparing fields for use in July. This includes soccer and baseball fields for outdoor team sports for training only and with no games or scrimmages. Physical distancing of at least 2 metres, and all health protocols must be practiced by all users at all times. It is the responsibility of all permit holders to ensure health protocols and guidelines are followed. Requests for booking space will now be received through rentals@newtecumseth.ca.

·       The Tottenham Conservation Area (TCA) will now open to campers for July and August. And, given the provincial health directives, washroom facilities will be opened, however, shower facilities will not be. For details about the TCA, please visit: https://www.newtecumseth.ca/en/parks-recreation-and-culture/tottenham-conservation-area.aspx

·       Those wishing to swim and use the beach area at the Tottenham Conservation Area are now permitted to do so.

·       We also introducing a Temporary Restaurant Patio Program for the summer of 2020. As an added measure of support to local restaurant owners in their recovery from the economic impacts of the COVID-19 pandemic, Town fees associated with participating in the program will be waived for the 2020 patio season. For more information about the Temporary Restaurant Patio Program, visit the Town’s Support for Businesses webpage at www.newtecumseth.ca/SupportForBusiness.

·       All recreation centres and the Museum on the Boyne remain closed to the public.

·       All playgrounds, play structures and outdoor fitness equipment also remains closed. 

While the tremendous progress we have made to contain the spread of COVID-19 is encouraging, it is not quite business as usual.  While the Province has announced that day camps and outdoor pools may be able to proceed, the guidelines for operating these camps and pools safely are extensive. With the latest guidelines provided by the Ontario Government as well as the Lifesaving Society and paired with the recommendations from Simcoe Muskoka District Health Unit, the Town has decided that the procedures and preparations that need to be in place to ensure a safe and operational camp and swimming pool experience is not feasible at this time. In order to protect the health and wellbeing of our community, visitors, users and staff, the following difficult decisions had to be made:

·       The 2020 Summer Day Camp Program has been cancelled.

·       The Outdoor Rotary Pool will not be opened this season.

All users of any and all permitted outdoor recreation amenities, must follow all health protocols which include maintaining safe physical distancing of at least 2 metres, wash and/or sanitize hands frequently and staying home when ill.  

Stage 1 of the Province's reopening plan included: 

In response to the Government of Ontario's May 14, 2020 announcement that some businesses and services were permitted to open, as part of the first stage of the Government’s reopening framework, the Town of New Tecumseth has begun the process of reopening and readying a number of local outdoor recreational amenities for public use, but not permitting including: 

  • Beeton off-leash dog park
  • Tennis courts in Alliston, Beeton and Tottenham
  • Outdoor picnic areas, benches and shelters *these areas are not sanitized*
  • Skateboard parks *these areas are not sanitized*
  • Basketball courts * team sports are not permitted*
  • Soccer fields *team sports are not permitted* Please note Geoff S. Gaston Sports Park will not reopen. 
  • Baseball diamonds *team sports are not permitted* Please note Coventry Park will not reopen.
  • Disc golf at the Tottenham Conservation Area
  • For details on how the New Tecumseth Public Library is responding to COVID-19, please visit: https://www.newtecumseth.ca/en/living-in-our-community/library.aspx 

Residents must continue to follow all health directives including maintaining safe physical distancing of at least two metres (six feet) apart from others  - as per the Provincial Order. This includes no congregating and adhering to all COVID-19 Public Health and Provincial regulations regarding gathering of people. Please ensure you practice frequent hand washing and/or sanitizing and stay home when you are not feeling well.

Parks and open spaces: The Town is committed to sustaining a base level of service throughout our hundreds of acres of parkland and open spaces that still provides a quality, safe and enjoyable public experience. As a result of the pandemic, it is not business as usual and we are increasing our parks staffing levels at a slower rate than in previous years. We are bringing on a few students to assist with grass mowing, however, residents may notice that parks and public space grass will be mowed less frequently. 


Fire- UPDATE to burn ban and fire permits: The Town of New Tecumseth has fully lifted the burn ban that has been in place due to the COVID-19 situation. 

Agricultural Burn Permits were being issued during the fire ban to assist agricultural property owners preparing fields for spring planting. Agricultural burn permits now return to being part of the usual Open-Air Burning permit process. 

The lifting of the burn ban allows all Open Air Burning, including the COVID-19 Agricultural burning, within the permit requirements of the By-law: 

OPEN AIR BURN PERMITS - GENERAL

That any person who has been issued a fire permit pursuant to Section 2 above shall:

a) burn only dry materials.

b) keep the fire at least 150 metres from any dwelling and/or 30 metres from any other structure.

c) attend the fire at all times until it is completely extinguished;

d) have sufficient equipment and resources available at the burning site to extinguish the fire in the event that the fire gets out of control or is causing an adverse effect.

e) size of any fire shall be limited to four (4) square metres unless specifically approved.

New Tecumseth Fire Rescue had some active Open-Air Burn permits in place when the ban was instituted. Those property owners will be contacted directly, and their permits will be adjusted accordingly. 

Requests for all Open-Air Burn permits are now being accepted. These requests as well as all those for Outdoor Wood Burning Appliance Permits are being processed and coordinated via email at fire@newtecumseth.ca.  For more information, please contact the Fire Administration Office at 705-435-3900 ext.1425. 

 

The County Mulch & Compost Program: The mulch and compost program is put on by the County of Simcoe and is not available at this time.

The County will update the municipality of the Town of New Tecumseth and its residents on the program when details become available. Residents are encouraged to call the County of Simcoe Toll Free at 1-866-893-9300 for further inquiries.
You may also visit the Simcoe County website at www.simcoe.ca and view their public notices page to see a list of any services they provide that have been placed on hold. 

Public Works: During these challenging times, we continue to provide our most critical services in order to maintain safe roads, provide clean drinking water and maintain sanitary services. We are taking the necessary precautions, safety measures, and following Public Health guidelines to keep our staff, contractors and the community safe. We are Public Works, we are Here For You https://www.youtube.com/watch?v=CrPPEJ5YOxc


What is closed?

Following the guidance and directives from the Province and local health officials, the Town is further extending facility closures to the public of the Town of New Tecumseth, Administration Centre (including the Building Department) and the Joint Operations Centre until at least July 13, 2020.

As per the Province of Ontario’s Emergency Order under the Emergency Management and Civil Protection Act, the Town’s recreation centres, arenas, Museum on the Boyne, Banting Homestead and outdoor recreation amenities including splash pads, playgrounds, outdoor exercise equipment and other recreational amenities remain closed - as per the Province’s direction. These closures will be revisited pending potential future changes in the current Provincial closure and health directives.

-        All playgrounds - CLOSED 

-        All programs cancelled

-        54+ Centre – closed

-        Alliston Memorial Arena – closed

-        Banting Homestead - closed

-        Beeton Memorial Arena – closed

-        Museum on the Boyne - closed

-        New Tecumseth Recreation Centre – closed

-        All New Tecumseth Public Libraries – please visit: https://www.newtecumseth.ca/en/living-in-our-community/library.aspx

-        Tottenham Community & Fitness Centre – closed

-        Administration Centre, Alliston (including building department)- closed to the public

-        Joint Operations Centre, Beeton - closed to the public 

In response to the Government of Ontario's May 14, 2020 announcement that some businesses and services will be permitted to open, as part of the first stage of the Government’s reopening framework, the Town of New Tecumseth has begun the process of reopening and readying a number of local outdoor recreational amenities for public use, but not permitting including: 

  • Beeton off-leash dog park
  • Tennis courts in Alliston, Beeton and Tottenham
  • Outdoor picnic areas, benches and shelters *these areas are not sanitized*
  • Skateboard parks *these areas are not sanitized*
  • Basketball courts * team sports are not permitted*
  • Soccer fields *team sports are not permitted* Please note Geoff S. Gaston Sports Park and Mel Mitchell Fields will not reopen. 
  • Baseball diamonds *team sports are not permitted* Please note Coventry Park will not reopen. 
  • Disc golf at the Tottenham Conservation Area
  • The New Tecumseth Public Library: https://www.newtecumseth.ca/en/living-in-our-community/library.aspx

As per the Province’s orders, individuals are NOT permitted to play team sports, such as soccer or baseball even on fields intended for this purpose unless they are members of the same household.

As the Town has to plan and prepare in advance, and based on the best information available and directives through the Province and top health officials at this time, the following will be in place for 2020 and Town staff will contact any affected permit holders to cancel bookings and/or tentatively postpone. Should Provincial orders and health directives and restrictions change in the coming months, booking postponements will be revisited.

  • All bookings for sports fields including ball diamonds, soccer pitches, tennis courts and basketball courts will be cancelled until September 7, 2020.

  • All bookings and rentals for indoor room, hall, field-house and ice surface area will be cancelled until September 7, 2020.

  • Town-organized events - such as Canada Day celebrations and the Charity Rodeo - are cancelled.

  • Community-led and/or organized events scheduled to be held at any of the Town’s outdoor spaces will be cancelled until September 7, 2020.

  • Town run summer day camps will not run for the 2020 season

  • The Tottenham Conservation Area (TCA) will open to campers for July and August. 

    However, given the provincial health directives, washroom facilities will be opened, however, shower facilities will not be. Also, those wishing to swim and use the beach area at the Tottenham Conservation Area are now permitted to do so. All users of the TCA and any and all permitted outdoor recreation amenities, must follow all health protocols which include maintaining physical distancing of at least 2.0 metres (6 feet), wash and/or sanitize hands frequently and staying home when ill.  For more details about the TCA, please visit: https://www.newtecumseth.ca/en/parks-recreation-and-culture/tottenham-conservation-area.aspx

    *Reminder the safe physical distance is at least two metres (six feet) apart from others as per the Provincial Order.

  • The outdoor Rotary Pool will remain closed for the 2020 season.

  • Trails and other open green spaces remain available for residents to use responsibly and while practicing safe physical distancing and all health-related directives. Users of open spaces and trails are asked to park vehicles in designated places, being respectful and cautious to not block roadways and/or private property.   

Pedestrian crossings - The Town is doing its part to flatten the curve of COVID-19. Adjustments have been made to high-use pedestrian crossing intersections in New Tecumseth. Vehicles may notice a slightly longer wait at these intersections as a result. These specific pedestrian crossing signals work without the need to push the activation buttons. 

Signage installed reminding people not to touch the buttons at: 

  • Victoria at Church
  • Victoria at Centre
  • Victoria at King
  • Young at King
  • Young at 8th
  • Young at Industrial Parkway
  • Main at Patterson
  • Queen at Mill

 It is not feasible to remove the push buttons or cover them up because they are needed for people with visual impairments who rely on the audible pedestrian system which is activated through the push buttons.   

In keeping with public health guidelines, residents should avoid using their hands to touch shared surfaces in the public like pedestrian push buttons, and also other common items such as handrails and benches.  Always wash your hands as soon as you return home or use an alcohol-based hand sanitizer if soap and water aren’t available.  

Parks, Recreation & Culture FAQs about impact on Town services

Parks and open spaces: The Town is committed to sustaining a base level of service throughout our hundreds of acres of parkland and open spaces that still provides a quality, safe and enjoyable public experience. As a result of the pandemic, it is not business as usual and we are increasing our parks staffing levels at a slower rate than in previous years. We are bringing on a few students to assist with grass mowing, however, residents may notice that parks and public space grass will be mowed less frequently.

Fitness Memberships

What happens to my fitness membership and/or walking track membership?

With the current cancellation, an extension will be added to each membership.  Voluntary membership cancellation requests due to COVID-19 will have a prorated refund and will not be charged the admin fee. Please email requests to Recreation staff at recreation@newtecumseth.ca 

My fitness membership is scheduled to a payment plan, will this continue while facilities are closed?

All fitness membership payment plans have been suspended during the COVID19 closure of each fitness facility. 

Spring and Summer Program Registration

Spring and Summer programs have been cancelled due to COVID19. 

I registered for a program that is now cancelled, what happens to my registration?

All programs have been cancelled. If your program has already begun, you will receive a prorated refund and will not be charged the admin fee. 

If your program had not started you will receive a full refund for your registration without administration fees applied. 

Facility Rentals

I had a room/ice/space rented in one of the facilities that is now closed – what happens to my rental?

ALL rentals are cancelled. Full refunds will be provided. Permit holders will be contacted by staff. Email inquiries to rentals@newtecumseth.ca

As the Town has to plan and prepare in advance, and based on the best information available and directives through the Province and top health officials at this time, the following will be in place for 2020 and Town staff will contact any affected permit holders to cancel bookings and/or tentatively postpone. Should Provincial orders and health directives and restrictions change in the coming months, booking postponements will be revisited.

  • All bookings for sports fields including ball diamonds, soccer pitches, tennis courts and basketball courts will be cancelled until September 7, 2020.

  • All bookings and rentals for indoor room, hall, field-house and ice surface area will be cancelled until September 7, 2020.

  • Town-organized events - such as Canada Day celebrations and the Charity Rodeo - are cancelled.

  • Community-led and/or organized events scheduled to be held at any of the Town’s outdoor spaces will be cancelled until September 7, 2020.

  • Town run summer day camps will not run for the 2020 season. 

  • The Tottenham Conservation Area (TCA) will open to campers for July and August. 

    However, given the provincial health directives, washroom facilities will be opened, however, shower facilities will not be. Also, those wishing to swim and use the beach area at the Tottenham Conservation Area are now permitted to do so. All users of the TCA and any and all permitted outdoor recreation amenities, must follow all health protocols which include maintaining physical distancing of at least 2.0 metres (6 feet), wash and/or sanitize hands frequently and staying home when ill.  For more details about the TCA, please visit: https://www.newtecumseth.ca/en/parks-recreation-and-culture/tottenham-conservation-area.aspx

    *Reminder the safe physical distance is at least two metres (six feet) apart from others as per the Provincial Order. 

  • The outdoor Rotary Pool will remain closed for the 2020 season.

  • Trails and other open green spaces remain available for residents to use responsibly and while practicing safe physical distancing and all health-related directives. Users of open spaces and trails are asked to park vehicles in designated places, being respectful and cautious to not block roadways and/or private property. 

 How to handle and exchange second-hand goods

Shopping for second-hand products is a good way to save money, recycle and reuse during COVID-19. Shopping may occur either online or in person (such as garage/yard sales). If you participate in handling or purchasing second-hand products here are some actions you can take to reduce the risk of exposure to COVID-19.

Garage/Yard Sales

Garage/yard sales are now allowed in New Tecumseth, however there is a limit on the number of people allowed at public gatherings and events, which applies to garage/yard sales. As per the Province’s Emergency Order, public gatherings and events are currently limited to 10 people.

If you are organizing a yard sale at your home, the Simcoe Muskoka District Health Unit advises to limit gathering on the retail space (driveway, yard) to 10 people. Post signs to indicate the 10 person limit, have hand sanitizer available, and do not attend/host yard/garage sales if you have COVID-19, are unwell, or have been in close contact with someone who has COVID-19. 

Managing or buying second-hand items during COVD-19: 

The main way that COVID-19 is transmitted is directly from person-to-person, rather than through objects. Therefore, the following recommendations are to help prevent person-to-person spread.

  • Avoid all close contact with people outside of your household and practice physical distancing (e.g. stay 2 metres (6 feet) away from others at all times). 
  • Wear a non-medical mask or face covering when physical distancing is not possible. Make sure it fits. Learn how to wear it properly and follow the do’s and don’ts.
  • Avoid meeting in person if possible (e.g. leave items out for porch pick-up ) 
  • Use digital/electronic or contactless payment services rather than cash. 
  • Refrain from trying on any clothing while shopping, and limit touching items where possible.

Cleaning and Disinfecting Goods and Surfaces

It is also possible that COVID-19 can be transmitted through objects, as the COVID -19 virus may persist on surfaces for a few hours or up to several days depending on different conditions, such as: temperature, type of surface and humidity of the environment.

  • After purchasing an item, thoroughly clean and disinfect it. Avoid buying items that are difficult to clean. 
  • When possible, clean and disinfect all surfaces of the merchandise; Launder items where possible and dry on the hottest setting possible. 
  • If items cannot be cleaned and disinfected (e.g. books, paper, fabric) they should be stored for a period of time in a dedicated area or room for at least 72 hours before use. 
  • Wash your hands after handling items.

 

 Enforcement of COVID-19 Provincial Orders Q&A

Municipal Law Ambassador Program: 

The Town’s Municipal Law Enforcement team has developed an ambassador program to help remind residents and visitors of the importance to follow the Health Officials guidance and comply with the restrictions in place to combat the spread of COVID-19. 

As part of the  ambassador program,  Municipal Law has been working with the Simcoe Muskoka District Health Unit to educate other Town staff on the current COVID-19 restrictions. Town staff will  be out and about in our community to continue to educate residents about the Province’s Emergency Management and Civil Protection Act (EMCPA) including ensuring no gatherings of more than five people and the need to stay out of closed outdoor recreational amenities. 

We appreciate the community’s help in following these important rules to help flatten the curve and keep us all safe during this pandemic.

If you see non-compliance with the EMCPA, please call the OPP non-emergency line at 1-888-310-1122. For less serious incidents, report online by visiting opp.ca/reporting

What are the Provincial COVID-19 Orders that the Town of New Tecumseth's Bylaw Enforcement and Nottawasaga OPP will be enforcing? 

The Province has issued a number of COVID-19 Orders under the Emergency Management and Civil Protection Act which are in effect throughout the Province to address COVID-19, such as: 

  • Effective June 12, 2020 - prohibiting events and gatherings of more than ten (10) people, other than gatherings of members of a single household;

  • closing all non-essential businesses;

  • closing specific types of business, such as indoor recreational facilities, private schools, bars and restaurants (other than take-out facilities), theatres and concert venues;

  • prohibiting price gouging on necessary goods, such as masks and gloves, non- prescription medications, disinfectants and personal hygiene products; and

  • closing all outdoor recreational amenities, such as sports fields and playgrounds.

    • Additionally, police have the authority to arrest those in non-compliance of the federal Quarantine Act at the request of a screening or quarantine officer.

What is the Town’s By-law Enforcement and Nottawasaga OPP doing to enforce the Province’s COVID-19 Orders.

The Town’s By-law Enforcement Officers are assisting the Nottawasaga OPP to enforcethe Province’s COVID-19 Orders by doing proactive patrols and partnering with the OPP to educate residents and working with the Nottawasaga OPP where Police intervention may be warranted.  

What are the fines the public will be facing for violating the Provincial Orders? 

Charges may be laid for violations of the Province’s Orders in two ways. People not abiding by the Provincial Orders may receive a ticket with a set fine between $750 to $1000 dollars per charge. Alternatively, Officers may lay a charge by way of a summons in which case the fine and penalties are potentially more severe, ranging from up to $100,000 for individuals, $500,000 for Directors or Officers of a corporation and up to $10,000,000 for a corporation.  In addition, offenders may be subject to up to one year imprisonment. 

Can we still walk through the Town’s parks, pathways and trails? 

Residents may walk through Town parks, pathways and trails unless there is signage at or in the park identifying the park or specific parts of the park as being closed, provided that residents: 

  • do NOT use the Town’s closed outdoor recreational amenities, such as playgrounds;

  • do NOT congregate in groups of more than 10 people; and

  • maintain a distance of at least 2.0 metres from other people (other than people who reside together).

Can I have a gathering in my backyard or on private property? 

No, you may not have social gatherings of more than 10 people at your homes and you need to maintain a physical distance of at least 2.0 metres from other people. You can gather in your backyard with your immediate family who live in the same household. We encourage you to practice safe physical distancing to stop the spread of COVID-19 by not engaging in physical social gathering, and instead use other means of social engagement through telephone and online means. 

Is it okay to gather in a plaza parking lot with my friends? 

No, you may not gather in a plaza parking lot with more than five friends and you need to maintain a physical distance of at least 2.0 metres from other people. People should remain home and practice safe social engagement through telephone and online means. 

Can I hold a garage/yard sale?

Garage/yard sales are now allowed in New Tecumseth, however there is a limit on the number of people allowed at public gatherings and events, which applies to garage/yard sales. As per the Province’s Emergency Order, public gatherings and events are currently limited to 10 people.

If you are organizing a yard sale at your home, the Simcoe Muskoka District Health Unit advises to limit gathering on the retail space (driveway, yard) to 10 people. Post signs to indicate the 10 person limit, have hand sanitizer available, and do not attend/host yard/garage sales if you have COVID-19, are unwell, or have been in close contact with someone who has COVID-19. For more details, please visit the "how to handle and exchange second-hand goods" section. 

Can businesses be charged for violating the Province’s Orders? 

Yes, businesses and business owners can be charged for violating COVID-19 Orders issued by the Province. For example, businesses violating the Provincial Orders requiring closure of non-essential businesses or price gouging on essential goods may be charged and subject to fines of up to $10,000,000, and Officers and Directors of these businesses may be liable for fines of up to $500,000 personally. 

Mandatory Self Isolation/Quarantine 

Additionally, police have the authority to arrest those in non-compliance of the federal Quarantine Act at the request of a screening or quarantine officer.“The number of cases of COVID-19 is increasing daily—both at home and globally. Earlier this month, we asked travellers entering Canada to self-isolate for 14 days to prevent the spread of COVID-19 in Canada. To protect the health and safety of returning Canadians and those who are around them, we are strengthening our measures at the border. Travellers returning to Canada will be subject to a mandatory 14-day self-isolation under the Quarantine Act.”The Honourable Patty Hajdu Minister of Health 

Who do I call to report a possible violation of the Provincial COVID-19 Orders, the Federal Quarantine Act and Price Gouging?

If you wish to file a report regarding non-compliance under the Quarantine Act, contact Public Health Agency of Canada. For emergencies, please call 9-1-1. For all other police matters, including non-compliance to the Provincial COVID-19 Orders, please call the OPP at 1-888-310-1122.  In addition, with respect to complaints regarding unconscionable pricing or price gouging, residents may contact the Consumer Protection Ontario Call Centre at 1-800-889-9768 (which operates between 8:30am and 5:00pm), or file complaints online at: https://www.ontario.ca/page/consumer-protection-ontario   

Financial Supports and Resources for Businesses

The Town’s Economic Development Office is gathering important information and resources to assist local businesses and their employees in responding to the economic impacts of COVID-19.

Visit the Support for Businesses page and use the "Subscribe" feature to receive automatic email notifications about the most up to date resources for your business and employees.

Financial Supports for Individuals and Families

The Government of Canada's COVID-19 Economic Response Plan includes a wide range of measures to support for Canadian individuals and families who are facing financial hardship as a result of the pandemic.


The Province of Ontario's Action Plan will provide support for people and businesses through tax credits and deferrals to improve their cash flow, protecting jobs and household budgets, while providing the resources necessary to protect their health.


The Town’s Economic Development Office is gathering important information and resources to assist the local workforce and employers in response to the economic impacts of COVID-19.

Building Inspections
    • At this time building inspections will be completed by our Building Inspectors.
    • Most standard construction inspections can be carried out, including
      • Exterior inspections of all buildings, and
      • Interior inspections of unoccupied buildings that are under construction
    • Interior inspections of occupied dwellings will be conducted with extra provisions for the safety of both staff and occupants.

    PROCEDURE:

    • Upon arrival to the property, the inspector shall advise the representative of these procedures and obtain their verbal agreement to comply.
    • The building must be vacant at time of inspection except that one representative of the permit holder/owner may accompany the inspector while maintaining acceptable social distancing.
    • The inspector will evaluate the inspection environment to determine the suitability to maintain a safe workplace and shall mitigate any assessed risk by use of personal protective equipment.
    • Social distancing requiring 6 ft separation shall be practiced at all times by the inspector and the representative.
    • Where 6 ft social distancing is not possible, or as determined by the inspector, both the inspector and the representative shall wear well-fitting, non-surgical masks that completely covers from the nose to the chin.
Building Permit Applications
  • The Building Branch will be only accepting building permit applications through digital means.  Drawings shall be submitted digitally and be in a pdf format.  The drawings shall be scaled and legible.  Pictures of drawings will not be accepted.  Building staff will circulate digital applications to the required internal departments (Planning, Engineering, Fire, Finance) for their approvals and/or comments.
    • Email communication will be the preferred method of communication.
 Building Permit payment & Compliance Letters

Until further notice, payment for building permit fees, development charges and compliance letters will be Visa & Mastercard (max $750) this can be taken over the phone or cheque (payable to the Town of New Tecumseth) and deposited to the Town Hall drop box. No in person payments. 

Payment Process:

  1. Complete the cheque and include the building application number on the front of the cheque
  2. Arrange to have the cheque dropped off in the drop box at Town Hall or alternatively mail the cheque.
  3. Building Branch will follow up on the payment and issuing a receipt.
  4. Building permit or compliance letter will be issued.
  5. Permit card will be scanned and emailed to the applicant.  Drawings will be delivered to site upon first inspection
Drinking water 

Drinking water continues to be safe for consumption & meets all provincial requirements. Safety precautions & measures are in place to protect staff and public to ensure Water services continue. There may be some disruption to non-essential services. Critical servicing will be maintained.

Wastewater

Safety precautions and measures are in place to protect staff and public to ensure Wastewater services continue. There may be some disruption to non-essential services. Critical servicing will be maintained.

Please do not to flush or dispose of cleaning wipes/cloths through sanitary services (toilets, etc.) The Town will not be responding to sanitary blockages as a result of the disposal of such cleaning products. Should cleaning products be found to be the cause of a sanitary blockage, property owners will be responsible for all cost.

Property Tax, Water & Wastewater and Accounts Receivable

The Town is looking for ways to help provide financial relief due to the COVID-19 Pandemic.  As a result, the following changes are being implemented to property tax and water/wastewater due dates:

  • The 2020 Residential and Farmland final tax bills will be issued the first week in July.

    • 1st installment will be due July 30th, 2020

    • 2nd installment will be due October 30th, 2020

  • The 2020 Commercial, Industrial and Multi-Residential and Mixed Assessment final tax bills will be issued the first week in September.

    • 1st installment will be due September 30th, 2020

    • 2nd installment will be due November 30th , 2020

  • The payment date for the second installment of interim property tax bills was been deferred from April 30th to May 29th, 2020, the last business day of May.

  • Water and Wastewater bills issued with a due date of April 15th have been extended by 30 days, making the revised due date May 15th, 2020.

  • Water and Wastewater bills that will be issued in April will have their due date deferred by 30 days, moving the due date from May 15th to June 15th, 2020.

  • Water and Wastewater bills that will be issued in May will have their due date deferred by 30 days, moving the due date from June 15th to July 15th, 2020.

  • Water and Wastewater bills that will be issued in June will have their due dates deferred by 30 days, moving the due date from July 15th to August 15th, 2020

  • Water and Wastewater billing cycles will continue to be adjusted by 30 days until further notified.

This is not a reduction in property taxes or water and wastewater fees. By extending the due dates, the Town is hoping to give residents who are in need of financial relief additional time to make payments. If you are still able to make payment on or before the original due date, we encourage you to do so. 

In addition to the above, interest and penalty charges on accounts receivable balances, other than water/wastewater and taxes, will not be applied for the period between April 1 and May 31, 2020.

We will continue to monitor the impacts of COVID-19 and provide further updates as available.

Will I get a revised property tax/utility bill reflecting the new due dates?

  • No. Staff will not be re-issuing bills that have already been sent; however, the amounts on the bills will not be due until the revised due dates. 

  • Note that Utility bills being issued in April or later will reflect the revised due dates; please pay according to the due date on these bills.

I am on a Pre-Authorized Payment Plan - how will I be affected? ?

  • The Town will continue to withdraw monthly pre-authorized payments for property taxes as normal.

  • The Town will withdrawal installment due date pre-authorized payments for property taxes on the REVISED due date of May 29, 2020.

  • Water and wastewater pre-authorized payments will be withdrawn on the REVISED due dates.

  • If you wish to withdraw from the pre-authorized payment plan program, please indicate this in writing by completing the Property Tax/Utility Bill Pre-Authorized Payment Plan Cancellation Form found here and emailing the completed form to finance@newtecumseth.ca. If you wish to cancel your April pre-authorized payment, please email the completed form to us by April 8th.  

  • In the future, if you wish to re-enroll in the pre-authorized payment plan program, your property tax or utility account must be paid in full and you will need to complete the Property Tax/Utility Bill Pre-Authorized Payment Plan Form found here.

 Payment methods include:

  • Payments can be made at your bank or through online/telephone banking

  • Third party credit card providers, such as Plastiq

  • Registration in the Town's pre-authorized payment plan

  • By cheque, mailed or placed in the drop boxes at:

  • Town Administrative office located at 10 Wellington Street East in Alliston.

  • Tottenham Recreational Centre located at 139 Queen Street North 

  • Joint Operations Centre located at 6558 8th Line in Beeton

To Access billing information:

 By-law Enforcement 

Bylaw officers will still enforce regular parking infractions like parking within 3m of a fire hydrant, etc. This includes the 5-hour parking restrictions - response will be on a complaint basis.

Who do I contact to report violations to the Province's Emergency Management & Civil Protection Act?

Everyone is encouraged to voluntarily comply with the restrictions introduced by the federal and provincial governments to combat the spread of COVID-19.

For all non-emergency police matters, including non-compliance to the Province’s Emergency Management and Civil Protection Act (EMCPA) including ensuring no gatherings of more than 10 people and the need to stay out of closed outdoor recreational amenities, please call your local police or the OPP non-emergency line at 1-888-310-1122. For less serious incidents, report online by visiting opp.ca/reporting. If you wish to file a report regarding non-compliance under the Quarantine Act, contact Public Health Agency of Canada. Our Municipal Law Enforcement officers will continue to be out in our community reminding you of the importance of complying with these restrictions. 

 About COVID-19

COVID-19 is a respiratory virus with pneumonia-like symptoms. There are confirmed cases in Canada, including Ontario. The Town of New Tecumseth is working closely with the Simcoe-Muskoka District Health Unit, the County of Simcoe and other community partners to monitor the global situation to be as prepared as possible and respond accordingly. 

 What you need to know

While the risk of the COVID-19 (coronavirus) is currently low for our area and there are no confirmed cases here, it is good to be prepared for the potential arrival of widespread community transmission of the virus. The Simcoe Muskoka District Health Unit has information on their website about preparing for a pandemic.

Regular handwashing is the best defense against spreading illnesses, including COVID-19.

For the most up-to-date local information, visit the Simcoe Muskoka District Health Unit website

How can I get in touch with the Town during these closures?

Citizens can continue to do business with the Town on our website at www.newtecumseth.ca, or by phone at 705-435-3900 or 905-729-0057 (Monday through Friday 8:30am to 4:30pm) or by email at info@newtecumseth.ca.

For recreation related questions, please call our Parks, Recreation and Culture team at 705-435-4030 ext. 1500 or 905-936-4203 ext. 1621 or by email recreation@newtecumseth.ca

For detailed information about your Property Tax and Water/Wastewater accounts, access our Virtual Town Hall service portal 24/7. 

For Property Tax and Water/Wastewater payment methods and additional information, please see the FAQ’s on our website:

Property Taxes:  https://www.newtecumseth.ca/en/living-in-our-community/property-taxes-and-payments-faqs.aspx

Water and Wastewater:  https://www.newtecumseth.ca/en/living-in-our-community/paying-your-bill.aspx

Other inquiries can be addressed by contacting the Finance department by phone or email:

Property Taxes

-        Phone: (705) 435-3900 extension 1255 or extension 1251

-        Email: propertytaxes@newtecumseth.ca

Water and Wastewater

-        Phone: (705) 435-3900 extension 1324 or extension 1252

-        Email: utilities@newtecumseth.ca

For any other general finance-related inquiries, please email the Finance Department at finance@newtecumseth.ca

Stevenson Memorial Hospital 

For the latest news from Stevenson Memorial Hospital (SMH), please visit their website at:

www.stevensonhospital.ca

Please follow SMH on social media (Facebook & Instagram @stevensonhospital, Twitter @stevensonhosp) or Jody Levac, President & CEO’s on Twitter (@j_levac) for the latest updates as this is an evolving situation.

SMH asks the public to use the Ministry of Health’s self-assessment tool to help determine if they need to come to the Assessment Centre.

County of Simcoe

County news release - March 26 2020 - County of Simcoe to reopen select landfills and transfer stations to the public for essential use 

Mulch & Compost Program - The Mulch and compost program is put on by the County of Simcoe and is not available at this time.

The County will update the municipality of the Town of New Tecumseth and its residents on the program when details become available. Residents are encouraged to call the County of Simcoe toll free at 1-866-893-9300 for further inquiries.
You may also visit the Simcoe County website at www.simcoe.ca and view their public notices page to see a list of any services they provide that have been placed on hold. 

Where to find support 

We understand that this is a difficult time for many as the world around us is changing due to COVID-19. Whether you are looking for support or know someone who is, below is a list of services available.

Offering support by telephone (2-1-1), email or live chat from their website: https://211ontario.ca/  Please call or email if you are unable to access needed supplies or services.

  • 211 Ontario can help you find grocery stores and pharmacies that are open and offering delivery service, as well as programs and services in your community that may be helpful to you during these trying times.
  • 211 exists to connect people to urgent needs and essential services.
  • 211 is multilingual and operates 24/7.

Mental health support

It is normal that situations like COVID-19 can affect your mental health and it’s completely OK to ask for help. Everyone reacts differently to stressful situations. How you respond to the outbreak can depend on your background, the things that make you different from other people, and the community you live in. If you need support, access the following services. 

Children and youth 

 Adults   
 Additional information sources
Simcoe Muskoka District Health Unit 

Public Health Agency of Canada

Risk level for Canadians, Current situation, Travel advisories

Ontario Ministry of Health
Ontario news, Status of cases in Ontario – updated at 10:30 a.m. daily

World Health Organization
Technical documents, Questions and answers