COVID-19 information

COVID-19 (Novel Coronavirus) 

In accordance with Provincial measures and the Simcoe Muskoka District Health Unit requirements, proof of vaccination requirements are no longer be required to enter Town of New Tecumseth recreation facilities.

Face masks/coverings are no longer mandatory for patrons to Town buildings/facilities. Please be respectful of those who choose to continue to wear a face mask.   Visitors of New Tecumseth buildings and recreation facilities are asked to continue to self-screen for COVID-19 symptoms before visiting a Town facility and to stay home if they are ill. 

Please continue to watch the Simcoe Muskoka District Health Unit (SMDHU) website and the Town of New Tecumseth’s website and social media for the most up to date information on the impacts of COVID-19.

COVID19 vaccination 

Book vaccine appointment through the provincial portal.

For adult and/or pediatric first, second, third or booster doses use the online COVID-19 vaccination portal Ontario.ca/bookvaccine or call the Provincial Vaccine Contact Centre at 1-833-943-3900 for appointments at the following locations: 

  • Health unit community clinics (NOTE: Walk-ins MAY BE available based on daily clinic capacity, and ONLY for priority groups at this time. Please read the walk-in criteria carefully.)

 Stop the spread

Along with the current restrictions, following all regular public health measures is important to limit the spread of COVID-19 in Ontario. These measures include:

  • getting vaccinated (especially booster doses)
  • staying home when sick if you have any symptoms of COVID-19 
  • self-isolating if you’ve been advised of exposure to COVID-19 by a person who has tested positive or has symptoms, by the health unit or the COVID Alert mobile app.
  • wearing a face mask
  • physical distancing
  • avoiding crowds
  • downloading the COVID Alert mobile app
  • limiting your contacts outside of your household members
  • being in a well-ventilated space 
  • handwashing
  • covering your sneeze or cough. 

NEW: Each public health measure acts as a layer of protection against COVID-19, with the strongest protection coming from getting vaccinated. As you combine each of these layers of protection, the safer you will be against the virus. Check out the Health Unit's Swiss cheese model graphic that shows how this works (adapted with permission from the University of Iowa Hospitals & Clinics)

 Support Local. Make It New Tec!

As New Tecumseth’s business community continues to reopen and resume operations, residents and workers are encouraged to safely support local and “Make It New Tec” the next time they’re shopping, dining, or unwinding.

Support Local. Make It New Tec!

Stay connected on social media for the latest updates

Follow us on Facebook: Town of New Tecumseth on Facebook 

Follow us on Twitter: @NewTecumseth on Twitter 

Subscribe to us on YouTube: Town of New Tecumseth on YouTube 

Updated: gatherings, events and celebrations 

Although there are no longer legally enforceable gathering limits, transmission of COVID-19 remains high. If you choose to host or attend an in-person gathering or event, take precautions to reduce the risk of COVID-19.

Gathering in smaller groups of people while physical distancing and wearing a face mask, particularly when indoors, continues to be the safest way to prevent the spread of COVID-19. In addition, the Simcoe Muskoka District Health Unit strongly recommend full vaccination and boosters for all eligible individuals.

Financial Supports and Resources for Businesses

The Town’s Economic Development Office is gathering important information and resources to assist local businesses and their employees in responding to the economic impacts of COVID-19.

Visit the Support for Businesses page and use the "Subscribe" feature to receive automatic email notifications about the most up to date resources for your business and employees.

Financial Supports for Individuals and Families

The Government of Canada's COVID-19 Economic Response Plan includes a wide range of measures to support for Canadian individuals and families who are facing financial hardship as a result of the pandemic.


Ontario's Action Plan: Protect, Support, Recover is the next phase of the Province's response to the serious health and economic impacts of COVID-19. The plan sets out a total of $45 billion in support over three years to make available the necessary health resources to continue protecting people, deliver critical programs and tax measures to support individuals, families and job creators impacted by the virus, and lay the groundwork for long-term economic recovery.


The Town’s Economic Development Office is gathering important information and resources to assist the local workforce and employers in response to the economic impacts of COVID-19.

Building Inspections
    • At this time building inspections will be completed by our Building Inspectors.
    • Most standard construction inspections can be carried out, including
      • Exterior inspections of all buildings, and
      • Interior inspections of unoccupied buildings that are under construction
    • Interior inspections of occupied dwellings will be conducted with extra provisions for the safety of both staff and occupants.

    PROCEDURE

    • Upon arrival to the property, the inspector shall advise the representative of these procedures and obtain their verbal agreement to comply.
    • The building must be vacant at time of inspection except that one representative of the permit holder/owner may accompany the inspector while maintaining acceptable social distancing.
    • The inspector will evaluate the inspection environment to determine the suitability to maintain a safe workplace and shall mitigate any assessed risk by use of personal protective equipment.
    • Social distancing requiring 6 ft separation shall be practiced at all times by the inspector and the representative.
    • Where 6 ft social distancing is not possible, or as determined by the inspector, both the inspector and the representative shall wear well-fitting, non-surgical masks that completely covers from the nose to the chin.
Building Permit Applications
  • The Building Branch will be only accepting building permit applications through digital means.  Drawings shall be submitted digitally and be in a pdf format.  The drawings shall be scaled and legible.  Pictures of drawings will not be accepted.  Building staff will circulate digital applications to the required internal departments (Planning, Engineering, Fire, Finance) for their approvals and/or comments.
    • Email communication will be the preferred method of communication.
 Building Permit payment & Compliance Letters

Until further notice, payment for building permit fees, development charges and compliance letters will be Visa & Mastercard (max $750) this can be taken over the phone or cheque (payable to the Town of New Tecumseth) and deposited to the Town Hall drop box. No in person payments.  

Drinking water 

Drinking water continues to be safe for consumption & meets all provincial requirements. Safety precautions & measures are in place to protect staff and public to ensure Water services continue. There may be some disruption to non-essential services. Critical servicing will be maintained.

Wastewater

Safety precautions and measures are in place to protect staff and public to ensure Wastewater services continue. There may be some disruption to non-essential services. Critical servicing will be maintained.

Please do not to flush or dispose of cleaning wipes/cloths through sanitary services (toilets, etc.) The Town will not be responding to sanitary blockages as a result of the disposal of such cleaning products. Should cleaning products be found to be the cause of a sanitary blockage, property owners will be responsible for all cost.

Property Tax, Water & Wastewater and Accounts Receivable

If you wish to re-enroll in the pre-authorized payment plan program, your property tax or utility account must be paid in full and you will need to complete the Property Tax/Utility Bill Pre-Authorized Payment Plan Form found here.

 Payment methods include:

  • Payments can be made at your bank or through online/telephone banking

  • Third party credit card providers, such as Plastiq

  • Registration in the Town's pre-authorized payment plan

  • By cheque, mailed or placed in the drop boxes at:

  • Town Administrative office located at 10 Wellington Street East in Alliston.

  • Tottenham Recreational Centre located at 139 Queen Street North 

  • Joint Operations Centre located at 6558 8th Line in Beeton

To Access billing information:

Who do I contact to report violations to the Province's Emergency Management & Civil Protection Act?

Everyone is encouraged to voluntarily comply with the restrictions introduced by the federal and provincial governments to combat the spread of COVID-19.

For all non-emergency police matters, including non-compliance to the Province’s Emergency Management and Civil Protection Act (EMCPA) please call your local police or the OPP non-emergency line at 1-888-310-1122. For less serious incidents, report online by visiting the OPP reporting site.  If you wish to file a report regarding non-compliance under the Quarantine Act, contact Public Health Agency of Canada. Our Municipal Law Enforcement officers will continue to be out in our community reminding you of the importance of complying with these restrictions. 

Case summary information 
For case summary information, please visit the Simcoe Muskoka District Health Unit's COVID-19 information/statistics. 
 What you need to know

For the most up-to-date local information, visit the Simcoe Muskoka District Health Unit website

How can I get in touch with the Town?

You can continue to do business with the Town on our website or by phone at 705-435-3900 or 905-729-0057 (Monday through Friday 8:30am to 4:30pm) or email our customer service at info@newtecumseth.ca.

For recreation related questions, please call our Parks, Recreation and Culture team at 705-435-4030 or 905-936-4203 or by emailing our recreation team.  

For detailed information about your Property Tax and Water/Wastewater accounts, access our Virtual Town Hall service portal 24/7. 

For Property Tax and Water/Wastewater payment methods and additional information, please see the FAQ’s on our website:

Property Taxes  

Water and Wastewater  

Other inquiries can be addressed by contacting the Finance department by phone or email:

Property Taxes

-        Phone: (705) 435-3900

-        Email for property tax inquiries 

Water and Wastewater

-        Phone: (705) 435-3900 

-        Email for utilities inquiries 

For any other general finance-related inquiries, please email the Finance Department

County of Simcoe

You may visit the Simcoe County website and view their public notices page to see a list of any services they provide that have been affected by COVID-19. 

Where to find support 

We understand that this is a difficult time for many as the world around us is changing due to COVID-19. Whether you are looking for support or know someone who is, below is a list of services available.

Offering support by telephone (2-1-1), email or live chat from the 211 Ontario  website. Please call or email if you are unable to access needed supplies or services.

  • 211 Ontario can help you find grocery stores and pharmacies that are open and offering delivery service, as well as programs and services in your community that may be helpful to you during these trying times.
  • 211 exists to connect people to urgent needs and essential services.
  • 211 is multilingual and operates 24/7.

Mental health support

It is normal that situations like COVID-19 can affect your mental health and it’s completely OK to ask for help. Everyone reacts differently to stressful situations. How you respond to the outbreak can depend on your background, the things that make you different from other people, and the community you live in. If you need support, access the following services. 

Children and youth 

 Adults   
 Additional information sources
Simcoe Muskoka District Health Unit 

Public Health Agency of Canada

Risk level for Canadians, Current situation, Travel advisories

Ontario Ministry of Health
Ontario news, Status of cases in Ontario – updated at 10:30 a.m. daily

World Health Organization
Technical documents, Questions and answers