COVID-19 information

COVID-19 (Novel Coronavirus) 

UPDATE: The Province has now moved into Step Three of its Roadmap to Reopen effective July 16, 2021.

The Simcoe Muskoka District Health Unit (SMDHU) and local municipalities may also implement local public health directions, bylaws, and policies which can exceed the provincial laws and recommendations.

UPDATED: Step Three of Province's Roadmap to Reopen

The Province moved into Step Three of its Roadmap to Reopen effective July 16, 2021.

Step 3 includes:

  • Outdoor social gatherings and organized public events with up to 100 people with limited exceptions;
  • Indoor social gatherings and organized public events with up to 25 people
  • Indoor religious services, rites or ceremonies, including wedding services and funeral services permitted with physical distancing;

With regard to Town services and programs, while in Step 3, the following will be in effect:

  • Indoor sports and recreational fitness facilities to open subject to a maximum 50 per cent capacity of the indoor space. Capacity for indoor spectators is 50 per cent of the usual seating capacity or 1,000 people, whichever is less. Capacity for outdoor spectators will also increase to 75 per cent of the usual seating capacity. 
  • As such, the New Tecumseth Recreation Centre, the Tottenham Community & Fitness Centre, Beeton Arena and Alliston Memorial Arena will reopen to the public for programs, rentals, sports and summer ice rentals at the NTRC. 
  • The fitness centre at the Tottenham Community & Fitness Centre will reopen. The fitness centre at the NTRC remains closed at this time. 
  • Indoor meeting and event spaces permitted to operate with physical distancing and other restrictions still in effect and capacity limited to not exceed 50 per cent capacity or 1,000 people, (whichever is less). Rental requests that meet the requirements will be permitted at our facilities. 
  • The Museum on the Boyne will reopen to the public on July 20th with capacity limited to not exceed 50 per cent capacity.

Face coverings in indoor public settings and physical distancing requirements remain in place throughout Step Three. Face coverings will also be required in some outdoor public settings as well.

Town Hall has reopened to public walk ins for customer service. Face coverings must be worn at all times, and all COVID-19 health measures are to be followed. Meetings with staff can continue to be pre-arranged by appointment.

The Joint Operations Centre and Building Department  remain closed to public walk ins, however pre-arranged appointments can continue to be made.

The Province has said we will remain in Step Three of the Roadmap for at least 21 days until further vaccination targets and requirements are met.  

Message from the Mayor

Message from the Mayor 6-11-2021

Message from the Mayor 5-21-2021

Message from the Mayor 5-07-2021

Message from the Mayor 4-23-2021

Message from the Mayor 4-09-2021

Message from the Mayor 3-11-2021

Message from the Mayor 2-26-2021

Message from the Mayor - Family Day

Message from the Mayor 1-21-2021

Message from the Mayor 1-12-2021

Mayor's holiday greetings to New Tecumseth

Updated: Close contact, gatherings and events

 - Outdoor social gatherings and organized public events with up to 100 people with limited exceptions;

- Indoor social gatherings and organized public events with up to 25 people;

Travel (including to cottage, 2nd residence, out of region, province or country)

Ontarians are able to leave home to travel within the province to a secondary residence for any reason.

Out of province

Although Ontario's border restrictions expired on June 16th, 2021, interprovincial travel is still discouraged except for essential reasons.

Out of Country
Only travel outside of the country if it is essential. To slow the introduction and spread of COVID-19 in the country, the Government of Canada has put in place an emergency order under the Quarantine Act that applies to all travellers arriving in Canada.

Exemption for eligible fully vaccinated travellers:

Effective July 5, 2021, fully vaccinated travellers, arriving by land or air, who are eligible to enter Canada and who comply with specific criteria will not be required to quarantine or complete a day-8 test. More information can be found on the Government of Canada’s website.

 Stop the spread

We all have a role to play in stopping the spread of COVID-19.

General Advice from the Simcoe Muskoka District Health Unit:

  • Stay- at- home as much as possible.
  • Maintain 2 metres (6 feet) of physical distancing from everyone outside of your household.
  • Wear a face covering indoors and outdoors if physical distancing cannot be maintained.
  • Face coverings should be tightly fitted to cover the nose, mouth and chin.  
  • Stay home from work if you have symptoms, even if they are mild. 
  • Wash your hands thoroughly and regularly. 
  • Cover your cough. 
  • Download the COVID Alert mobile app
  • Get tested if you have symptoms compatible with COVID-19, or if you’ve been advised of exposure by the health unit or through the COVID Alert mobile app.
  • If you are required to wear personal protective equipment for prevention of COVID-19, please ensure at a minimum it includes a medical mask and eye protection.
Class order for self-isolation - effective Oct. 6, 2020

class order under Section 22 of the Health Protection and Promotion Act has been issued by Simcoe Muskoka’s Medical Officer of Health (MOH) to enforce COVID-19 self-isolation requirements. The order takes effect October 6, 2020 and remains in effect until the MOH declares it is no longer needed.

The order applies to any person living or present in the County of Simcoe and District of Muskoka who:

  • is identified as a person diagnosed with COVID-19;
  • has the signs and symptoms of COVID-19, has been tested for COVID-19 and is awaiting the results of their test;
  • otherwise has reasonable grounds to believe they have one or more symptoms of COVID-19; or
  • is a close contact of a person identified as a person diagnosed with COVID-19.

If you think you have any symptoms of COVID-19, use the provincial COVID self-assessment tool, and if indicated by the tool, get tested and self-isolate at home for 10 days (the period of time you are contagious) or until your test result is negative for COVID-19.

If you have been identified as a close contact of someone with COVID-19, which means being within two metres (6 feet) of that infected person for at least 15 minutes without adequate personal protective equipment (PPE), you must self-isolate for 14 days even though you don’t have symptoms. This is because the COVID-19 incubation period (the period between exposure to an infection and the appearance of the first symptoms) can be up to 14 days. Adequate PPE is using both medical grade surgical/procedural mask and protective eyewear. Cloth face coverings are not adequate PPE.

Individuals who fail to comply with the order may be liable for a fine of up to $5,000 for every day or part of each day on which the offence occurs or continues.

For more information see Fact Sheet for Class Order for Self-Isolation.

 New Tec Connects Program

The Town of New Tecumseth continues to be here for our residents, and we are adapting to the changing times and needs of our community as a direct result of the COVID-19 global pandemic.

As such, we launched our New Tec Connects Program to support the evolving needs of our residents and our community as we work through this difficult time.  The New Tec Connects Program included virtual fitness and activities, partnerships for grocery delivery and food drives.  

As we continue to work together through this challenging time, we will continue to do all that we can through our organization as well as out New Tec Connects Program to help our residents through this unprecedented time. 

 Support Local. Make It New Tec!

As New Tecumseth’s business community continues to reopen and resume operations, residents and workers are encouraged to safely support local and “Make It New Tec” the next time they’re shopping, dining, or unwinding.

Support Local. Make It New Tec!

Stay connected on social media for the latest updates

Follow us on Facebook: Town of New Tecumseth on Facebook 

Follow us on Twitter: @NewTecumseth on Twitter 

Subscribe to us on YouTube: Town of New Tecumseth on YouTube 

NEW! Vaccination requirements for entrance to Town facilities & rec centres

As set out by the province, starting September 22, 2021, Ontarians will need to be fully vaccinated (two doses plus 14 days) and provide proof of vaccination along with photo ID, such a driver’s license or health card,  to access some public settings and facilities. This will include the Town’s facilities and recreation centres. 

Individuals who cannot receive the vaccine due to medical exemptions will be permitted with a doctor’s note until the medical exemption can be integrated as part of the province’s digital vaccine certificate. Children under 12 years of age will also be exempt as there is currently not a vaccination available to that age group. 

It is important to note, however, that any parent or guardian accompanying a child under the age of 12, must meet vaccination requirements to attend. 

The Town continues to be committed to ensuring the health and safety of participants, visitors, and staff at our facilities.

Youths aged 12-17 who choose to participate directly in a sport activity in any Town of New Tecumseth owned facility or recreation centres must be fully vaccinated and provide proof of such. The full vaccination requirement for youth (two doses, plus 14 days after the second dose) has now been extended to November 15, 2021.

We will have staff at the entrance of our facilities and recreation centres checking to ensure any patrons entering, meet the Provincial vaccination requirement to do so. 

The Province is expected to introduce an enhanced vaccine certificate, as well as a verification app that will allow staff to read the QR code, beginning October 22. Additionally, the Province is to develop and provide additional tools to improve user experience, efficiency and business supports in the coming weeks, including establishing alternative tools for people with no email, health card or ID. 

These proof of vaccination requirements will NOT apply to outdoor settings where the risk of transmission is considered lower, including such spaces as our fields, parks, and diamonds. 

UPDATED:  Parks, Recreation & Culture 

Effective September 22, 2021

Starting on September 22, 2021 in accordance with the Government of Ontario, Ontarians will need to be fully vaccinated (two doses plus 14 days) and provide their proof of vaccination along with Government Issued ID to access certain public settings and facilities which includes facilities used for sports and fitness activities, rentals and programs in indoor recreation facilities.

Who is required to show a Vaccine Certificate? 

  • All individuals 12 years of age and older. This includes all spectators, parents, guardians, coaches, and volunteers.  
  • We have extended the date in which youths aged 12-17 who choose to participate directly in a sport activity in any Town of New Tecumseth owned facility or recreation centres must be fully vaccinated and provide proof of such. The full vaccination requirement for youth (two doses, plus 14 days after the second dose) has now been extended from October 31, 2021, to November 15, 2021.
    • Ontarians are encouraged to download their vaccine receipt as proof of their vaccine status until an enhanced vaccine certificate with a QR code is available. Download your proof of vaccination now at Government of Ontario COVID-19.
    • Please note that you will need to show your Vaccine Certificate along with a government issued piece of identification each time you enter the facility. Acceptable forms of identification include:
      • Drivers License
      • Health Card
      • Passport
      • Age of Majority Card
      • Birth Certificate

(minors may provide a photocopy or image captured on their cell phone)

As we are not permitted to collect and store vaccination information on a client account please exercise patience as we must check and confirm vaccination status on each visit. You will continue to be required to pre-screen for COVID-19 symptoms and contact trace once vaccine information has been verified by staff.

The Town of New Tecumseth is committed to ensuring the health and safety of all participants, visitors, and staff at our facilities. This document outlines the process for verifying vaccine certificates for members of the public participating at or visiting Town of New Tecumseth Recreation Centres.  The public are expected to continue to follow facility protocols.

Step Three (effective July 16, 2021) f the Roadmap to Reopen includes the following that impact Town services:

  • Indoor sports and recreational fitness facilities to open subject to a maximum 50 per cent capacity of the indoor space. Capacity for indoor spectators is 50 per cent of the usual seating capacity or 1,000 people, whichever is less. Capacity for outdoor spectators will also increase to 75 per cent of the usual seating capacity.
  • As such, the New Tecumseth Recreation Centre, the Tottenham Community & Fitness Centre, Beeton Arena and Alliston Memorial Arena will reopen to the public for programs, rentals, sports and summer ice rentals at the NTRC.
  • The fitness centre at the Tottenham Community & Fitness Centre will reopen. The fitness centre at the NTRC remains closed at this time.
  • Indoor meeting and event spaces permitted to operate with physical distancing and other restrictions still in effect and capacity limited to not exceed 50 per cent capacity or 1,000 people, (whichever is less). Rental requests that meet the requirements will be permitted at our facilities.
  • The Museum on the Boyne will reopen to the public on July 20th with capacity limited to not exceed 50 per cent capacity.

Outdoor spaces: 

The Town’s open spaces, trails, and walking paths remain available for individual physical activity use. Residents are encouraged to get out and enjoy the weather and fresh air, however, all COVID-19 health protocols must be followed.  

How to safely enjoy physical activity indoors and outdoors

Although, getting exercise and taking part in physical activity is important for our health, we encourage you use the space and resources you have in your own home or close to your home (i.e. participating in a virtual exercise class, hosting a zoom workout with friends, using your backyard to play outdoor sports, walking around your block).

At this time public spaces such as parks and trails are still open and if you choose to use them be aware that there is a risk of people congregating close together and spreading COVID-19, please also use caution as New Tecumseth trails are not maintained in the winter. 

The following are recommendations to reduce the risk of spreading COVID-19 when visiting outdoor public spaces:

  • Use the outdoor public spaces within your own community, when possible. 
  • If you are feeling ill or displaying symptoms (i.e. fever, cough, difficulty breathing, muscle aches, fatigue, headache, sore throat, runny nose) or if you have come into contact with someone who has shown symptoms or has tested positive, you are not to visit the outdoor public space. 
  • Read all posted signs including screening signs at all entrances and ensure everyone self-screens before entering the space. 
  • Maintain a physical distance of at least 2 metres (6 feet) from others at all times and especially while in places where people tend to congregate, such as parking lots, trailheads and scenic overlooks. 
  • If physical distancing is difficult to maintain in the outdoor space, wear a face covering.
  • Avoid close contact with people outside your household, such as shaking hands, hugging, high-fives, or games involving shared items. 
  • Wash or sanitize your hands as you arrive. 
  • Do not share equipment with people outside of your household. 
  • If physical distancing is difficult to maintain in the outdoor space, wear a face covering.

 How to handle and exchange second-hand goods

Shopping for second-hand products is a good way to save money, recycle and reuse during COVID-19. If you participate in handling or purchasing second-hand products here are some actions you can take to reduce the risk of exposure to COVID-19.

COVID -19 virus may persist on surfaces for a few hours or up to several days depending on different conditions, such as temperature, type of surface and humidity of the environment. Proper hand hygiene can help reduce the risk of infection or spreading infection.

  • Wash your hands after handling items.
  • Use alcohol-based hand sanitizer with 60% - 90% alcohol content if soap and water are not available. 
  • Avoid touching your eyes, nose, or mouth with unwashed hands.

After purchasing an item, thoroughly clean and disinfect it. Avoid buying items that are difficult to clean.

Buying second-hand items during COVID-19: 

  • If you have any symptoms of COVID-19, stay home, seek testing and self-isolate.
  • Avoid meeting in person if possible (e.g. leaving items out for “porch pick-up”). 
  • Use digital/electronic or contactless payment services rather than cash. 
  • Practice physical distancing with people outside of your household (i.e. stay 2 metres (6 feet) apart).
  • Practice proper cough etiquette and hand hygiene
  • Wear a face covering when physical distancing is not possible or when shopping in an indoor public place such as a retail store. Make sure it fits. Learn how to wear it properly and follow the do’s and don’ts.
Mandatory - wearing a face covering in all indoor public spaces

When you enter into a public indoor space or workplace, even those not open to the public, common areas of apartment buildings, condominium buildings, and student residences or if you use a public transit (e.g. bus, taxis or ride share) you are required to wear a mask or face covering. See section 2. of Ontario Regulation 364/20.

FAQ - Wearing masks or face coverings within enclosed public spaces - (revised April 17, 2021)

 

What you need to know about wearing a face covering in indoor public spaces- FAQ 

Make sure your mask fits. Learn how to wear it properly and follow the do’s and don’ts.

Evidence-based Information on Face Coverings

 Enforcement of COVID-19 Provincial Orders Q&A

Municipal Law Ambassador Program: 

The Town’s Municipal Law Enforcement team has developed an ambassador program to help remind residents and visitors of the importance to follow the Health Officials guidance and comply with the restrictions in place to combat the spread of COVID-19. 

As part of the  ambassador program,  Municipal Law has been working with the Simcoe Muskoka District Health Unit to educate other Town staff on the current COVID-19 restrictions. Town staff will  be out and about in our community to continue to educate residents about the Province’s Emergency Management and Civil Protection Act (EMCPA) including ensuring no gatherings of more than five people and the need to stay out of closed outdoor recreational amenities. 

We appreciate the community’s help in following these important rules to help flatten the curve and keep us all safe during this pandemic.

If you see non-compliance with the EMCPA, please call the OPP non-emergency line at 1-888-310-1122. For less serious incidents, report online by visiting opp.ca/reporting

What is the Town’s By-law Enforcement and Nottawasaga OPP doing to enforce the Province’s COVID-19 Orders.

The Town’s By-law Enforcement Officers are assisting the Nottawasaga OPP to enforce the Province’s COVID-19 Orders by doing proactive patrols and partnering with the OPP to educate residents and working with the Nottawasaga OPP where Police intervention may be warranted.  

What are the fines the public will be facing for violating the Provincial Orders? 

Charges may be laid for violations of the Province’s Orders in two ways. People not abiding by the Provincial Orders may receive a ticket with a set fine between $750 to $1000 dollars per charge. Alternatively, Officers may lay a charge by way of a summons in which case the fine and penalties are potentially more severe, ranging from up to $100,000 for individuals, $500,000 for Directors or Officers of a corporation and up to $10,000,000 for a corporation.  In addition, offenders may be subject to up to one year imprisonment. 

Can we still walk through the Town’s parks, pathways and trails? 

Residents may walk through Town parks, pathways and trails unless there is signage at or in the park identifying the park or specific parts of the park as being closed, provided that residents: 

  • maintain a distance of at least 2.0 metres from other people (other than people who reside together).

Can businesses be charged for violating the Province’s Orders? 

Yes, businesses and business owners can be charged for violating COVID-19 Orders issued by the Province. For example, businesses violating the Provincial Orders requiring closure of non-essential businesses or price gouging on essential goods may be charged and subject to fines of up to $10,000,000, and Officers and Directors of these businesses may be liable for fines of up to $500,000 personally. 

Who do I call to report a possible violation of the Provincial COVID-19 Orders, the Federal Quarantine Act and Price Gouging?

If you wish to file a report regarding non-compliance under the Quarantine Act, contact Public Health Agency of Canada. For emergencies, please call 9-1-1. For all other police matters, including non-compliance to the Provincial COVID-19 Orders, please call the OPP at 1-888-310-1122.  In addition, with respect to complaints regarding unconscionable pricing or price gouging, residents may contact the Consumer Protection Ontario Call Centre at 1-800-889-9768 (which operates between 8:30am and 5:00pm), or file complaints online at: https://www.ontario.ca/page/consumer-protection-ontario   

Financial Supports and Resources for Businesses

The Town’s Economic Development Office is gathering important information and resources to assist local businesses and their employees in responding to the economic impacts of COVID-19.

Visit the Support for Businesses page and use the "Subscribe" feature to receive automatic email notifications about the most up to date resources for your business and employees.

Financial Supports for Individuals and Families

The Government of Canada's COVID-19 Economic Response Plan includes a wide range of measures to support for Canadian individuals and families who are facing financial hardship as a result of the pandemic.


Ontario's Action Plan: Protect, Support, Recover is the next phase of the Province's response to the serious health and economic impacts of COVID-19. The plan sets out a total of $45 billion in support over three years to make available the necessary health resources to continue protecting people, deliver critical programs and tax measures to support individuals, families and job creators impacted by the virus, and lay the groundwork for long-term economic recovery.


The Town’s Economic Development Office is gathering important information and resources to assist the local workforce and employers in response to the economic impacts of COVID-19.

Building Inspections
    • At this time building inspections will be completed by our Building Inspectors.
    • Most standard construction inspections can be carried out, including
      • Exterior inspections of all buildings, and
      • Interior inspections of unoccupied buildings that are under construction
    • Interior inspections of occupied dwellings will be conducted with extra provisions for the safety of both staff and occupants.

    PROCEDURE:

    • Upon arrival to the property, the inspector shall advise the representative of these procedures and obtain their verbal agreement to comply.
    • The building must be vacant at time of inspection except that one representative of the permit holder/owner may accompany the inspector while maintaining acceptable social distancing.
    • The inspector will evaluate the inspection environment to determine the suitability to maintain a safe workplace and shall mitigate any assessed risk by use of personal protective equipment.
    • Social distancing requiring 6 ft separation shall be practiced at all times by the inspector and the representative.
    • Where 6 ft social distancing is not possible, or as determined by the inspector, both the inspector and the representative shall wear well-fitting, non-surgical masks that completely covers from the nose to the chin.
Building Permit Applications
  • The Building Branch will be only accepting building permit applications through digital means.  Drawings shall be submitted digitally and be in a pdf format.  The drawings shall be scaled and legible.  Pictures of drawings will not be accepted.  Building staff will circulate digital applications to the required internal departments (Planning, Engineering, Fire, Finance) for their approvals and/or comments.
    • Email communication will be the preferred method of communication.
 Building Permit payment & Compliance Letters

Until further notice, payment for building permit fees, development charges and compliance letters will be Visa & Mastercard (max $750) this can be taken over the phone or cheque (payable to the Town of New Tecumseth) and deposited to the Town Hall drop box. No in person payments. 

 

Drinking water 

Drinking water continues to be safe for consumption & meets all provincial requirements. Safety precautions & measures are in place to protect staff and public to ensure Water services continue. There may be some disruption to non-essential services. Critical servicing will be maintained.

Wastewater

Safety precautions and measures are in place to protect staff and public to ensure Wastewater services continue. There may be some disruption to non-essential services. Critical servicing will be maintained.

Please do not to flush or dispose of cleaning wipes/cloths through sanitary services (toilets, etc.) The Town will not be responding to sanitary blockages as a result of the disposal of such cleaning products. Should cleaning products be found to be the cause of a sanitary blockage, property owners will be responsible for all cost.

Property Tax, Water & Wastewater and Accounts Receivable

If you wish to re-enroll in the pre-authorized payment plan program, your property tax or utility account must be paid in full and you will need to complete the Property Tax/Utility Bill Pre-Authorized Payment Plan Form found here.

 Payment methods include:

  • Payments can be made at your bank or through online/telephone banking

  • Third party credit card providers, such as Plastiq

  • Registration in the Town's pre-authorized payment plan

  • By cheque, mailed or placed in the drop boxes at:

  • Town Administrative office located at 10 Wellington Street East in Alliston.

  • Tottenham Recreational Centre located at 139 Queen Street North 

  • Joint Operations Centre located at 6558 8th Line in Beeton

To Access billing information:

 By-law Enforcement 

Bylaw officers will still enforce regular parking infractions like parking within 3m of a fire hydrant, etc. This includes the 5-hour parking restrictions - response will be on a complaint basis.

Who do I contact to report violations to the Province's Emergency Management & Civil Protection Act?

Everyone is encouraged to voluntarily comply with the restrictions introduced by the federal and provincial governments to combat the spread of COVID-19.

For all non-emergency police matters, including non-compliance to the Province’s Emergency Management and Civil Protection Act (EMCPA) please call your local police or the OPP non-emergency line at 1-888-310-1122. For less serious incidents, report online by visiting opp.ca/reporting. If you wish to file a report regarding non-compliance under the Quarantine Act, contact Public Health Agency of Canada. Our Municipal Law Enforcement officers will continue to be out in our community reminding you of the importance of complying with these restrictions. 

Case summary information 
For case summary information, please visit the Simcoe Muskoka District Health Unit's COVID-19 information/statistics. 
 What you need to know

For the most up-to-date local information, visit the Simcoe Muskoka District Health Unit website

How can I get in touch with the Town?

Citizens can continue to do business with the Town on our website at www.newtecumseth.ca, or by phone at 705-435-3900 or 905-729-0057 (Monday through Friday 8:30am to 4:30pm) or by email at info@newtecumseth.ca.

For recreation related questions, please call our Parks, Recreation and Culture team at 705-435-4030 ext. 1500 or 905-936-4203 ext. 1621 or by email recreation@newtecumseth.ca

For detailed information about your Property Tax and Water/Wastewater accounts, access our Virtual Town Hall service portal 24/7. 

For Property Tax and Water/Wastewater payment methods and additional information, please see the FAQ’s on our website:

Property Taxes:  https://www.newtecumseth.ca/en/living-in-our-community/property-taxes-and-payments-faqs.aspx

Water and Wastewater:  https://www.newtecumseth.ca/en/living-in-our-community/paying-your-bill.aspx

Other inquiries can be addressed by contacting the Finance department by phone or email:

Property Taxes

-        Phone: (705) 435-3900 extension 1255 or extension 1251

-        Email: propertytaxes@newtecumseth.ca

Water and Wastewater

-        Phone: (705) 435-3900 extension 1324 or extension 1252

-        Email: utilities@newtecumseth.ca

For any other general finance-related inquiries, please email the Finance Department at finance@newtecumseth.ca

Stevenson Memorial Hospital 

Information from Stevenson Memorial Hospital's website: 

Assessment Centre hours and location
The Stevenson Memorial Hospital Assessment Centre is located in the lower parking lot (Shipping & Receiving entrance) of the hospital:

200 Fletcher Crescent, Alliston, ON

It is open Mondays, Wednesdays and Fridays from 9 a.m. to 5 p.m. (effective June 14, 2021).

Who can visit an assessment centre?
We are only testing individuals who meet the Ontario Government criteria for testing.  This includes individuals who:

  • are showing symptoms of COVID-19
  • are direct contacts of a confirmed case
  • were alerted to an exposure by their public health unit or the COVID-19 Alert App
  • live or work in a setting that has a COVID-19 outbreak
  • are in a high-risk group as defined by provincial health official
  • require a test to visit a long-term care resident
  • require a test prior to surgery


Please note that we are unable to test children under the age of 2.  Any child under the age of 2 experiencing signs or symptoms of COVID-19 can be taken to our Emergency Department for evaluation.

* New Tests for international travel
Individuals are no longer able to get a COVID-19 test at an Assessment Centre for the purpose of international travel clearance.   

Our Assessment Centre will not be testing individuals who do not meet the above criteria.  Making an appointment does not guarantee that you will be tested.
Please complete the Government of Ontario’s Self-Assessment Tool if you are unsure as to whether you should be tested.  

How do I book an appointment?
Those seeking COVID-19 tests at SMH are able to book online at www.stevensonhospital.ca. Appointments can be booked up to 21 days in advance. Appointments can also be made by calling (249) 501-0383 on operating days.

When coming to our COVID-19 Assessment Centre for a test, please have your health card and driver's license ready. 
Please arrive on time for your appointment. We are experiencing increased volume and cannot accommodate individuals who arrive outside of their designated time slot.

Click here to book your appointment


What happens at my appointment?
This is a drive-through assessment centre – you will remain in your vehicle the entire time.

When you arrive at the centre, a staff member will determine your eligibility for a COVID-19 test. The test involves taking a specimen from the back of your nose.

How do I find out my results?
You can find your COVID-19 test results by visiting the province’s website

Our Infection Prevention & Control Officer will contact you directly, as well as your local Public Health office only if your result is positive.  
If you have not received your results within 7 business days, please call our Health Information Department (705) 435-3377 ext. 1216.

How long will it take to receive my results?
It is currently taking 2-3 days for results to return. This can fluctuate due to volume at the time.  

How else can I connect with this centre?

  • Follow us on social media:
    • Twitter @stevensonhosp
    • Facebook @stevensonhospital
    • Instagram @stevensonhospital

  

County of Simcoe

You may visit the Simcoe County website at www.simcoe.ca and view their public notices page to see a list of any services they provide that have been affected by COVID-19. 

Where to find support 

We understand that this is a difficult time for many as the world around us is changing due to COVID-19. Whether you are looking for support or know someone who is, below is a list of services available.

Offering support by telephone (2-1-1), email or live chat from their website: https://211ontario.ca/  Please call or email if you are unable to access needed supplies or services.

  • 211 Ontario can help you find grocery stores and pharmacies that are open and offering delivery service, as well as programs and services in your community that may be helpful to you during these trying times.
  • 211 exists to connect people to urgent needs and essential services.
  • 211 is multilingual and operates 24/7.

Mental health support

It is normal that situations like COVID-19 can affect your mental health and it’s completely OK to ask for help. Everyone reacts differently to stressful situations. How you respond to the outbreak can depend on your background, the things that make you different from other people, and the community you live in. If you need support, access the following services. 

Children and youth 

 Adults   
 Additional information sources
Simcoe Muskoka District Health Unit 

Public Health Agency of Canada

Risk level for Canadians, Current situation, Travel advisories

Ontario Ministry of Health
Ontario news, Status of cases in Ontario – updated at 10:30 a.m. daily

World Health Organization
Technical documents, Questions and answers