Drinking Water


We provide clean drinking water for residents in the Town of New Tecumseth.

We monitor and report drinking water quality standards for the Alliston and Tottenham Drinking Water Systems. Our reports provide a brief description of the water systems, some of the major works we have undertaken to operate and maintain the systems and the most recent water quality data.

You can view our annual reports online or at the Town Administration Centre in Alliston or Joint Operation Centre in Beeton during regular business hours. They are available in the first quarter of the following year. 

Tottenham water supply graphic

Tottenham Water System Information

Please view the most recent Water Quality Results here.

For past sample results please see the Drinking Water Annual Reports below.

Reports and plans

View the following reports and plans for more information about the Town's drinking water.

Drinking Water Annual Reports

Drinking Water Financial Plan

Drinking Water Quality Management Standard Policy and Plan

Frozen water pipes

Learn what to do if you experience frozen water pipes and how to prevent your water service from freezing.

Flushing hot water tanks


Due to the characteristics of water, periodic maintenance of your system is required.

When water is heated, it has the tendency to leave iron deposits in the bottom of your hot water tank.  Therefore, it is recommended that periodic flushing of your hot water tank be carried out, in order to avoid brown/yellow/orange water.

Please Follow the Steps Below to Flush Your Hot Water Tank:

  • Gas Heated Tanks – Turn Gas to “PILOT”
  • Electric Heated Tanks – Turn Power “OFF”
  • Turn the cold water supply at the tank “OFF”
  • Connect a hose to the bottom of the tank, open and drain the tank
  • When the tank is drained, turn the cold water supply on and off in order to flush the sediment out of the tank
  • Repeat the above step until the water is “CLEAR”
  • Disconnect the hose and close the valve
  • Turn the cold water supply back “ON”
  • Open the hot water tap in the laundry tub and keep it open until all the air has escaped
  • Continue this process with the remaining hot water taps throughout the house until all the air is out of the system
  • Gas Heated Tanks – Turn gas back “ON”
  • Electric Heated Tanks – Turn power back “ON”
Should you have any questions or concerns, please contact the Public Works Department at
905-729-0057 or 705-435-3900, ext. 1400, Mon. – Fri., 8:30am to 4:30pm



Water chemicals and minerals

The Simcoe Muskoka District Health Unit provides information on safe water and testing for water contaminants, chemicals and minerals.


Non-flushable wipes

Read more information on why you shouldn't flush disposable wipes down your toilet.