Water and Wastewater
Our Public Works Department is responsible for the maintenance and operation of the Town's water and wastewater services.
Our Water Business Unit handles all matters related to:
- Booster Stations
- Cross Connection / Backflow Prevention
- Drinking Water Reports and Policies
- Flushing and Swabbing of Water Distribution Systems
- Service Locate Requests
- Water Distribution Systems and Reservoirs
- Watermain Breaks
- Water Meters
- Water Sampling
- Water Shut-offs
Our Wastewater Business Unit handles all matters related to:
- Flushing of Wastewater Collection Systems
- Sanitary Sewers and Blockages
- Septage Receiving
- Sewer Camera Inspections
- Wastewater Collection Systems
- Wastewater Reports and Policies
- Wastewater Treatment Plants and Tours
Paying Your Water Bill |
Learn how to pay your water bill with the Town of New Tecumseth. |
Wastewater Operational Plan |
Drinking Water and Water Quality |
Discover more information about the Town of New Tecumseth's drinking water and annual reports, and learn what to do when your drinking water quality may be poor. |
Water and Wastewater User Rates |
The following fees are effective April 1, 2023. One-Time Activation FeeWe charge a one-time activation fee of $39.50 to all new water accounts. Please note for landlords/tenants that the utility account remains in the property owners name. We do not transfer utility accounts into the tenant's name. Final Reading FeeWe charge a Final Reading fee of $90.00 when a utility account is closed. This charge will be billed on your final utility bill. Please note for landlords/tenants that the utility account remains in the property owners name. We do not transfer utility accounts into the tenant's name. Water Rates (Metered Services)
Wastewater rates (Metered Services)Each metered wastewater service and each sewage flow meter is billed as a separate customer. The metered rates per billing period are as follows:
|
Water and Wastewater Maintenance Fees |
The following fees are effective April 1, 2022. Sanitary Sewer Locate
Service Charge for Reconnection of Service
|
Ontario One Call (Call Before You Dig) |
Before you dig on any property in the Town of New Tecumseth, call Ontario One Call (Call Before You Dig) at 1-800-400-2255 to locate underground pipes or utility lines that may interfere with your dig. |
Misleading Door-to-Door Sales |
We have received inquiries from residents regarding door-to-door sales for things like water filters and water heaters. These salespeople may try to get inside your home to conduct water sampling or water meter tests in order to sell their equipment. If we decide to visit your home, we will have proper identification and typically use an official Town vehicle. We do not sell or endorse water equipment. If you suspect someone is impersonating a Town official, please call the police at 1-888-310-1122 and report your experience. View our notice to residents regarding misleading door-to-door sales. |