New Tecumseth Launching New Municipal Website Featuring Digital Assistant SETH

The Town of New Tecumseth is preparing to launch its brand-new municipal website at the end of June, delivering a modern, accessible, and user-friendly experience for residents, businesses, and visitors.

This complete rebuild has been thoughtfully designed to make it easier for users to find information, access services, and connect with the Town. Key features of the new website include intuitive navigation based on how people search for information, a clean and modern design with updated visuals, faster and more effective search functionality, and a built-in accessibility widget to support a more inclusive online experience.

At the centre of the new website is SETH (Search & Explore Town Helper), an interactive digital assistant designed to guide users to the information, services, and updates they need in real time.

The website launch also marks the beginning of ongoing enhancements. Future updates will introduce additional tools and features, including self-service portals, easier online payments, web-based forms, and interactive mapping capabilities—making it simpler and faster to interact with the Town online.

As part of its commitment to continuous improvement, the Town will launch a community survey this fall to gather feedback on what users value most about the new site and identify opportunities to further enhance the online experience.

Stay tuned for more details as the launch approaches.