The Town of New Tecumseth delivers accessible municipal services in accordance with the Accessibility for Ontarians with Disabilities Act. The link below provides information about accessibility laws.


Accessible Customer Service

Integrated Accessibility Standards

Accessible Information and Communication

Accommodation and Compliance with the Ontario Human Rights Code

Return to Work Accommodation after Illness/Injury

Accessible Transportation

For information about accessible transportation in New Tecumseth, please see the links below

Community Transportation Program:

CHATS Transportation Service (includes wheelchair accessible transportation):

For wheelchair accessible transportation, please contact Community & Home Assistance to Seniors (C.H.A.T.S.) at 1-905-713-6596 or toll-free at 1-877-452-4287.

Please be advised that the transportation services offered through C.H.A.T.S. are not eligible for reimbursement through the Community Transportation Program. 

CHATS Fact Sheet

CHATS Fees - 2021

Simcoe County LINX Transportation Service (includes wheelchair accessible transportation):

Simcoe County LINX is a conventional public transit system that links major urban hubs and local transit services in the County of Simcoe. The LINX transit system provides citizens and visitors reliable and courteous transit system in clean, safe and accessible vehicles.

The LINX PLUS+ service provides accessible transportation including wheelchair accessibility.

For full details including routes, schedule, fares and more, visit the County of Simcoe's website: 

Linx Ride Guide

Accessibility Plan / Reporting

Municipalities are required to complete a Compliance Report to the AODA Directorate every two years. The Town's 2019 report was completed (see below). The next compliance report is due December 2021.

The Town's Accessibility Plan 2018-2022 guides current compliance and improvements.

5 year Plan Progress Report - 2021

2019 Accessibility Compliance Report


Please send us your feedback using the feedback form. Let us know how we can serve you better at the Town of New Tecumseth. We would like to hear your comments, questions and suggestions about the delivery of our goods or services.

Accessibility Advisory Committee

The Accessibility Advisory Committee serves as the community's advocate on accessibility matters and makes recommendations to Council. The committee is comprised of:

  • Persons with special needs;
  • Persons who are involved with persons with special needs either through their family members or as part of their employment; and
  • Council and staff representation.
Accessibility Advisory Committee Members:
Debbie Bushby
Ashlie Drake
Janine Harris-Wheatley
Councillor Donna Jebb
Doug Kowalinski
Nancy Milligan
Deanne Pala
Elizabeth Parkinson
Michelle Woodward

Accessibility Resources

Portable Ramp Grant Program

Do you operate a business in New Tecumseth? Is it accessible for wheelchairs, scooters, strollers and walkers? The Town of New Tecumseth and its Accessibility Advisory Committee are dedicated to helping business owners increase accessibility, and are offering a grant program to assist in the purchase of a portable ramp. Please complete the grant application form and submit to the Committee Secretary. For more information on accessibility and the grant program, please view our brochure