Water Service Verification Project
The Town of New Tecumseth is launching a Water Service Verification Project to assess water servicing infrastructure at industrial, commercial, and institutional (ICI) properties. This includes verifying domestic and fire service lines, water meters, backflow preventers, and hydrants.
The project will be carried out by the Town’s selected contractor, Tatham Engineering. Property owners may be contacted in advance to arrange access. For smaller properties, representatives may go door-to-door. Tatham Engineering staff will carry official identification confirming they are working on behalf of the Town.
Project Timeline:
Start Date: August 25th 2025
Estimated Completion: December 2025
Important Notes:
- There is no cost to property owners.
- Participation is mandatory.
We appreciate your cooperation as we work to ensure the integrity and safety of our water infrastructure.
Frequently Asked Questions
Yes. The Town of New Tecumseth has retained Tatham Engineering Ltd. to perform water service verifications at all industrial, commercial and institutional (ICI) properties across the Township to verify the properties’ water servicing infrastructure, such as domestic and fire service lines, water meters, backflow preventers and hydrants (if any).
Tatham Engineering may visit smaller properties without prior notice to conduct water meter inspections. If a representative arrives, please allow access to complete the inspection if possible. If access cannot be granted at that time, an appointment can be scheduled thereafter to ensure the inspection is completed.
Yes. Every ICI property in The Town of New Tecumseth that receives water from the municipal drinking water system must participate in the project when requested by the Towns contractor, Tatham Engineering Ltd., as per the Towns Water By-law 2021-171.Â
A member of Tatham Engineering Ltd. will physically visit the property during the field inspection to verify the water servicing infrastructure, such as domestic and/or fire service lines, water meters, backflow preventers and hydrants (if any).
ICI property owners must provide clear and unobstructed access to the property’s water servicing infrastructure, including water meters, domestic and/or fire service lines, backflow preventers and backflow control device service lines. Any obstructions, such as boxes or stored items, must be cleared up before the appointment.Â
This information collected during the field inspections will be used to better inform the efficient delivery of water services, such as, but not limited to;
Implementation of best management practices and technologies to further align water billing with water consumption data.
Water loss reduction strategies
Water meter testing
Replacement and calibration strategies